No new annoucements??? : Striiv Play CustomerCare

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Derek Gehrke

started a topic almost 5 years ago

How can there be no new announcements - you just released a new firmware update today and I can't find anything that tells me what was included in it!

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Scott Pendergraft

said almost 5 years ago

I just bought one today and am wondering if there is anyone actually running this company? Im going to keep it for a week and if nothing is improved I will be returning it and get a fitbit....I did receive the update but like you, I don't know what it fixed?

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Scott Pendergraft

said almost 5 years ago

Do you know if there is a way to reset the steps?

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Derek Gehrke

said almost 5 years ago

Sorry, not that I know of. I've had mine for a month, and really like the notifications, but their customer support seems nonexistent.

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Chris Eleveld

said almost 5 years ago

If you are waiting for updates about their products especially firmware you will be waiting a long time. they have a 3 year history of this being ok with their customers.