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Viewing Charts

Since the last update, I have been unable to view my charts.  I get "The protocol is not supported."  Then I get "STRIIV has stopped responding."  I have uninstalled, reinstalled, reset my Touch.  Still cannot check my charts. 

6 people have this problem

Hi Mom2joeb,

Please send us an email at and let us know the email address you use to sign into the Striiv app as well as the operating system on your phone/tablet and we'll help you out.



Striiv Customer Care

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