Striiv Play CustomerCare
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Bluetooth on or off overnight? - Sleep Graph Generation
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Tgnore comment.
Waiting 30 to 60 minutes after turning the sleep mode off and then turning on bluetooth on phone to transfer sleep data works just fine.
I have a Nokia Lumia 520 Windows Phone, and sometimes I can leave Bluetooth on 24/7 with the app connected (showing the correct battery life, step count, etc), but at least half the time the sleep graph NEVER syncs. I have even tried deregistering the device and reconnecting it a few times to fix it, with no luck.
However; I emailed the support team and was told that they made the windows app so Windows users could "get started" then they stopped working on it all together.
I am of doing what,I am told to do and nothing happens.Thanks Annie McClain
I am of doing what,I am told to do and nothing happens.Thanks Annie McClain
Gigi Martinez
I have a Fusion Bio.
I've had it for 4 days only and I've noticed this:
1) If I turn off the bluetooth overnight and back on the next morning, it can take a couple of hours before the sleep graph shows up in the phone application.
2) If I leave the bluetooth on overnight, the graph appears instantly.
Has anyone else noticed this?